Outstanding customer service. Knowledgeable and extremely professional, providing a very thorough examination and fitting. The friendly and helpful staff made my selection easy from a great range of quality glasses. I look forward to my next pair ! Thank you !
Great businesses are built by strong and staff. Carlton eye care provides this! I want to thank Carlton eye care for demonstrating optimism in the face of uncertainty at these tough vivid times. I know how difficult it is keeping your business in tune with all the new demands and health regulations and Carlton eye care really set the tone and benchmark for all . The team at Carlton eye care are progressive with their knowledge and technology and accommodate all needs, from simple eye ware, sunward and special care for kids with special needs which is extremely challenging to do. Thank you for always keeping my family up to date with our eye scripts, and constantly following up on our appointments and always providing options and suggestions for us to choose from. Finally thank you for the amazing service and always making us feel comfortable. Keep up the great work Carlton eye are!
Very professional and learned in her field, Nicky takes pride in providing you with the most accurate current diagnosis of your eyes but also seeks to prevent foreseeable damage as well. You know you’re in great hands. Andy’s vast knowledge of every colour, shape and style of frame to suit your face is second to none, so it makes choosing a frame easy! Not to mention, he is so patient whilst I’ve tried on every pair in the shop! Always a great experience at Carlton eye care, thanks guys!
Thanks to Nicky, who observed an abnormality with my son’s eye, early intervention was achieved. My son is now under the care of a specialist. We are eternally grateful to you. Furthermore, we always receive exceptional service for all of our eye care needs from Nicky and Andy.
Been getting our eyes checked here for years with my family. Professional and caring service provided.
Nicky goes above and beyond your standard check up, provided us with extra tests for all my children explaining every step and purpose. Nicky is brilliant at her job and we all love going. Lots of options, styles and brands for any age group to choose from and never pressured into making choices on the spot. Highly recommended!
I can highly recommend Carlton Eye Care. The care and time given to me has been second to none.
I don’t think I’ve ever had an optometrist before Nicky be so thorough and meticulous. And that is so very important as we only have one set of eyes. Nicky is professional, approachable, and has a great way about her to be able to explain things to me so that I completely understand. Why would you go anywhere else?
Nicky and Andy at Carlton Eyecare Consultants are always welcoming, attentive, caring and professional. I’ve found Nicky to be very thorough during examinations and especially while explaining the results in a way that helps me clearly understand.
In my experience as a long time client, along with many members of my family, nothing is ever to much trouble. From accommodating urgent appointments to something as simple as an adjustment to frames and special requests for specific frames . Their extensive range of eye wear is ever changing, with current styles and eyewear that also caters for the somewhat conservative people such as me. So when the time comes to select new frames, my wife says, “ Let Nicky pick them, she has a good eye for selecting frames that suit. “ True professionals providing personal eye care. Highly recommended !
As a glasses wearer of many years, I can honestly say Nicky and Andy have provided the best eye care I have ever received! Nicky is a true professional. Not only is she highly knowledgeable and thorough in her approach to eye care, she takes the time to listen and explain and genuinely cares about her customers – I trust her implicitly with my eye care (and that of my family and friends!) Nicky and Andy provide exceptional service as a team and will always go over and above to ensure customer satisfaction. I have no hesitation in highly recommending Carlton Eye Care and will be a customer for life !